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Northwoods Mall Launches Retail To-Go, A New Curbside Pickup Program

We are excited to announce that Northwoods Mall is launching Retail To-Go, a new curbside pickup program, as a way to safely welcome back shoppers to the town center.

Starting September 21 during the hours of 11 to 7 shoppers can make purchases directly with participating retailers via phone, online or app, and pick up their purchases at Northwoods Mall. Participation may vary by individual retailer. Availability, pricing, terms of the sale, and other factors, are all determined by the retailer.

How It Works

We have made it easier than ever to take advantage of Retail To-Go with curbside pickup. Upon arriving at the center, new signage will direct shoppers to designated pickup zones and parking spots, located just outside the food court entrance.

Guests can remain in their vehicles and follow the steps below:

  1. Guest places order via phone, online or app, and chooses to pick up at the shopping center
  2. Retailer provides the guest with the appropriate pickup zone information
  3. Guest is instructed to call the store once they’ve arrived, indicating their parking spot number
  4. Retailer brings merchandise to the customer’s vehicle
  5. That’s it!

 

Participating Retailers

  • Christopher and Banks - Curbside contactless pickup now available by appointment – shop via phone with our Stylist or when shopping online, choose Ship to Store.

Call 1-309-679-0482 to schedule your appointment to shop with our Stylist via phone.

We will call you at your appointment time to shop with you and schedule your pickup time.

Or, call us when you receive email notification your order has arrived at the store to schedule a pickup time.

Call us when you have arrived at the Mall Curbside Pick Up location – show ID through window.           

Safety is Our Top Priority

Due to the coronavirus (COVID-19) pandemic, Retail To-Go will follow all CDC guidelines and Northwood’s Mall COVID-19 Code of Conduct. We appreciate the community’s support as we look forward to safely welcoming back shoppers.